Frequently Asked Questions

Hawkswave is a custom software development company based in India. We build enterprise-grade software including CRM systems, ERP solutions, Flutter mobile apps, Laravel backends, React/Next.js web applications, AI integrations, and ready-to-deploy products like School ERP, College ERP, and Fleet Management systems.

We have been building software since 2019. In that time, we have delivered 100+ projects for clients across education, healthcare, logistics, transport, and manufacturing sectors.

Both. We work with startups that are building their first product, SMEs that need to digitise operations, and large enterprises that need custom integrations. Our engagement models are flexible to suit every budget.

Yes. While our primary market is India, we work with clients globally. We communicate in English and operate in IST (UTC+5:30), with flexible meeting times for international projects.

We follow an Agile/Scrum process: Discovery → Architecture Design → UI/UX Design → Iterative Development (2-week sprints) → QA Testing → Deployment → Handover. You get regular demos and full visibility into progress throughout.

Timelines vary by complexity. A basic web application takes 6–10 weeks. A full CRM system takes 3–5 months. A complete ERP like our School ERP can take 4–6 months for initial deployment. We provide a detailed timeline in every proposal.

Absolutely. We use project management tools (Jira/Notion) and give you full access. We conduct bi-weekly demos and provide weekly written updates on what was completed, what is in progress, and what is planned next.

We handle scope changes professionally. Minor changes are absorbed; significant additions are scoped and quoted separately. We use a formal Change Request process so there are no surprises on either side.

Cost depends on scope, complexity, and engagement model. Basic custom applications start from ₹1.5 lakhs. CRM/ERP systems typically range from ₹3–20 lakhs. Our products like School ERP start from ₹1.2 lakhs setup. We provide detailed, line-by-line quotes — no hidden costs.

Typically: 30% advance to begin work, 40% at mid-project milestone delivery, 30% on final delivery. For larger projects, we can discuss milestone-based payment schedules.

Yes. We sign a Non-Disclosure Agreement before any discussion of your business idea or technical requirements. Your IP is safe with us.

You do — 100%. Upon final payment, all source code, databases, documentation, and deployment configurations are transferred to you. No vendor lock-in, ever.

Frontend: React, Next.js, TypeScript, Flutter. Backend: Laravel (PHP), Node.js, Python. Databases: MySQL, PostgreSQL, MongoDB, Redis. Cloud: AWS, GCP, DigitalOcean. AI/ML: OpenAI, LangChain, TensorFlow. We choose the right tool for each problem.

Yes. We regularly integrate with ERP systems, payment gateways (Razorpay, PayU, Stripe), accounting software (Tally, Zoho Books), SMS/WhatsApp APIs, Google Workspace, and third-party REST/SOAP APIs.

Yes. We build cross-platform mobile apps using Flutter, which means a single codebase for both Android and iOS. This significantly reduces cost compared to building two separate native apps.

Yes. Every project includes 3 months of free post-launch support for bug fixes. Beyond that, we offer Annual Maintenance Contracts (AMC) starting from ₹25K/month that include bug fixes, security patches, performance monitoring, and up to 10 hours of new feature development per month.

For AMC clients: critical production bugs within 4 hours, high-priority within 24 hours, normal within 48 hours. For post-launch support clients: within 24 hours on business days.

Yes. We take over maintenance of existing codebases regularly. We do a technical audit first to understand the architecture, document what we find, and then provide ongoing support.