Privacy Policy

1. Who We Are

Hawkswave (“we”, “our”, “us”) is a software development company registered in India. Our website is hawkswave.org. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our website or contacting us, you consent to the practices described in this policy.

2. Information We Collect

Information you provide directly:

• Name, email address, phone number, company name (via contact/inquiry forms)
• Project requirements, budget, and timeline information
• Email address (via newsletter subscription)

Information collected automatically:

• Browser type, device type, operating system
• Pages visited, time spent, referral source (via analytics)
• IP address (anonymised where possible)

3. How We Use Your Information

• To respond to your enquiries and provide consultation
• To send proposals, quotes, and project documentation
• To send newsletters you have subscribed to (unsubscribe any time)
• To improve our website and services based on analytics
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Cookies

We use cookies and similar technologies to improve your experience. These include:

• Essential cookies: Required for the website to function
• Analytics cookies: Google Analytics / Microsoft Clarity — help us understand how visitors use the site (anonymised)
• Preference cookies: Store your dark/light mode preference

You can disable cookies in your browser settings at any time.

5. Third-Party Services

We use the following third-party services:

• Google Analytics 4 (website analytics)
• Microsoft Clarity (session recording, heatmaps)
• WhatsApp Business API (communication)

Each of these services has their own privacy policy which we encourage you to review.

6. Data Retention

We retain contact form submissions and enquiry data for up to 3 yearsor as long as the business relationship exists. Newsletter subscription data is retained until you unsubscribe. Analytics data is retained per the respective platform's policies.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise these rights, email us at privacy@hawkswave.org

8. Security

We implement industry-standard security measures including HTTPS encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify significant changes via email (if you are subscribed) or via a notice on our website. The “Last updated” date at the top of this page indicates when the policy was last revised.

10. Contact

For any privacy-related questions or concerns, please contact us: