Transport CRM
Manage your transport business end-to-end.
A purpose-built CRM for transport and logistics companies — manage customers, bookings, billing, drivers, and dispatch from one platform.
About Transport CRM
Transport businesses run on relationships — customers, drivers, agents, and partners. Managing all of these on WhatsApp messages and Excel sheets leads to missed bookings, billing errors, and unhappy customers.
Hawkswave Transport CRM brings your entire operation under one roof. From lead capture to trip completion, every booking, payment, and customer interaction is tracked, organised, and accessible to your team in real-time.
Complete Module Coverage
Sales
- Lead capture
- Quote generation
- Follow-up reminders
- Conversion tracking
Operations
- Booking management
- Vehicle allocation
- Driver assignment
- Trip tracking
Billing
- Invoice generation
- Payment tracking
- Advance management
- Outstanding dues
Fleet
- Vehicle register
- Maintenance schedule
- Document expiry
- Availability calendar
Frequently Asked Questions
Yes. We integrate WhatsApp Business API so customers can book, get confirmations, and track their shipment via WhatsApp.
Yes. The system supports trucks, mini-trucks, buses, cars — with different rate cards per vehicle type.
Yes. GST-compliant invoices with GSTIN, HSN codes, and tax breakdowns.
Yes. Drivers get a mobile app with their assigned trips, customer details, and navigation link.
Want to see Transport CRM in action?
Book a free demo. We'll walk you through the system and show you how it fits your needs.