Terms of Service

1. Acceptance of Terms

By accessing or using the Hawkswave website (hawkswave.org) or entering into a software development contract with us, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not access our services.

2. Services Offered

Hawkswave provides custom software development, IT consulting, web development, mobile application development, CRM/ERP implementation, and SaaS solution delivery. Detailed deliverables, scopes, budgets, and schedules are documented in separate Statement of Work (SOW) documents agreed upon per client project.

3. Intellectual Property Rights & Code Ownership

• Client Ownership: Upon full settlement of project invoices, 100% of the custom source code, design assets, and database schemas created specifically for your project belong exclusively to you.
• Hawkswave Core Frameworks: Pre-existing libraries, modular ERP components, or boilerplate tools developed by Hawkswave prior to or independently of the contract remain Hawkswave IP, licensed to you royalty-free in perpetuity for your platform usage.
• No Lock-in: We guarantee zero vendor lock-in. You have complete rights to export, host, and modify your custom codebase.

4. Confidentiality & Non-Disclosure

We maintain strict confidentiality concerning your business models, raw data, customer information, and trade secrets. We execute non-disclosure agreements (NDAs) prior to starting technical discussions or reviewing proprietary information.

5. Payment Terms & Milestones

• Quotes are issued with line-item breakdowns before contract execution.
• Payments are typically made in milestone tranches: Advance (30%), Mid-way deliverable (40%), and Final handover (30%).
• Invoices are payable within 14 calendar days of issuance unless otherwise stated in writing.

6. Warranties & Post-Launch Support

All software projects delivered by Hawkswave include a standard 90-day post-launch warranty covering any bugs or deviations from the signed SOW. Post-warranty updates, server maintenance, and feature enhancements are covered under separate Annual Maintenance Contracts (AMC).

7. Limitation of Liability

To the maximum extent permitted by law, Hawkswave shall not be liable for any indirect, incidental, special, or consequential damages resulting from downtime, host provider failures, third-party API interruptions, or unauthorized data access beyond our control.

8. Governing Law & Jurisdiction

These Terms of Service and any agreements entered with Hawkswave shall be governed by and construed in accordance with the laws of India. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of courts located in India.

9. Contact Information